Shipping Policy

Last updated: September 28, 2026

Here is what to expect when ordering a graphic T-shirt, hoodie or tank top from Zenira Goods.

Where your order comes from

Orders are shipped from China to eligible U.S. delivery addresses. Our Arizona office is our business contact and U.S. return location; it is not the dispatch location. Returns are sent to our U.S. office under the Return & Refund Policy.

Delivery time and cost

  • Order handling: 1–2 business days before dispatch.
  • Transit: 9–13 business days after dispatch.
  • Estimated total delivery: 10–15 business days after you place a complete order, subject to the order cutoff below. This includes handling and transit.
  • Standard shipping: $4.99 for merchandise subtotals below $60; free for $60 or more.

Business days are Monday through Friday, excluding U.S. federal holidays. Transit estimates are separate from handling time. They are estimates, not guaranteed arrival dates.

Where we ship

We deliver to street addresses in the 48 contiguous United States and Washington, DC. We do not ship to Alaska, Hawaii, U.S. territories, PO Boxes, or APO/FPO/DPO military addresses. We do not accept delivery destinations outside this service area. Although delivery destinations are limited to the U.S., the shipment originates in China.

Order cutoff

The daily cutoff is 5:00 PM Arizona time (America/Phoenix, MST, UTC−7 year-round). Complete orders received before the cutoff, with the details needed to fulfill them and a valid payment authorization, enter handling that business day. The handling clock is not postponed until funds settle in our bank account. Orders received at or after the cutoff, on weekends or on U.S. federal holidays enter handling on the next business day.

How the shipping charge is calculated

The $60 free-shipping threshold uses your merchandise subtotal after discounts and before shipping and sales tax. An order with a qualifying subtotal of exactly $60 receives free standard shipping. The shipping charge applies per order, not per item. Any applicable sales tax and the final total are shown before payment.

If we split an order into separate parcels, we do not charge additional shipping for those parcels. We do not add a delivery surcharge after you pay without your agreement.

Import charges

Zenira Goods is responsible for import duties and customs-clearance charges on shipments from China. You are not asked to pay an additional import charge on delivery. Applicable U.S. sales tax is separate and shown at checkout. If a carrier requests an import payment, contact us before paying so we can resolve it; if you have already paid, send the charge receipt for reimbursement.

Tracking and delays

Order email notice: Automatic order and shipping emails are currently unavailable. Save the order number shown after checkout. If you need confirmation or tracking, contact support@zeniragoods.com or call +1 (480) 712-5102. Do not place a second order just because an email has not arrived.

Tracking becomes available after dispatch. You can visit our order tracking page. A tracking number may be created before the carrier records its first scan.

If we cannot dispatch within the promised handling period, we will contact you by that deadline with a revised dispatch date, or explain that we cannot yet provide one. You can choose to wait or cancel for a full refund. We will explain how to respond and what happens if you do not respond. We will not treat silence as consent where the law requires your express agreement. If we cannot fulfill an order, or cannot obtain required delay consent, we will cancel and issue the refund within 7 calendar days of cancellation, or sooner if required by law. A carrier delay does not remove our responsibility to help resolve your order.

Contact us if tracking stops moving, delivery is overdue, or a parcel shows as delivered but you cannot find it. Check the delivery address, nearby safe locations and anyone who may have accepted the parcel. We will investigate with the carrier or fulfillment provider. If an order is confirmed lost before delivery, we will offer a replacement at no extra cost or a refund.

Address corrections and damaged items

Check your address before paying. If you spot an error, contact us immediately. We accept address changes before dispatch where delivery to the corrected address is supported. After dispatch, a change may not be possible. If a parcel is returned as undeliverable, we will explain the available refund or reshipping options and any proposed reshipping charge before you agree to it.

For a damaged, defective or incorrect item, see our Return & Refund Policy. We do not charge return postage or a restocking fee.

Shipping support

ZENIRA GOODS is operated by ISAIAH HARGRAVES LLC.
Business address: 10854 W Carousel Dr Unit A, Arizona City, AZ 85123, United States.
Email: support@zeniragoods.com
Phone: +1 (480) 712-5102